Are you able to stay open after the restaurant’s posted hours?
Yes - all service must end by midnight and guests must vacate by 12:30 AM at the latest. If guests do not leave within a timely manner, the host of the party may be subjected to an additional fee.
Can we bring a cake?
Yes - we charge a $25 Cake Cutting Fee for all outside desserts brought to the restaurant. We also have an in-house pastry chef that can create custom cakes for you. Please call the restaurant after 2pm to ask about our cake form.
Can we bring decorations?
Yes - however, nothing with glitter is permitted and nothing may be adhered to the walls or surfaces of the restaurant. We ask that you don't bring confetti and all decorations must be removed by the guests or an additional cleaning fee may be assessed. Sparklers or fireworks of any kind are not allowed.
Are children welcome?
Yes - we will always welcome children. Please note, any special culinary items for children will need to be agreed to in advance with our Event Coordinator.
Can any of the pricing be negotiated?
All pricing provided is firm.
Can we bring our own DJ or Live Music?
Yes - However, there is a noise ordinance in Sylvan Lake. You are also welcome to bring a DJ or band of your choice but our Event Coordinator will need to approve it first, and we require a contract to be signed.
Do you have AV/TV/Audio capabilities?
No - We are happy to work with a third-party vendor.
Can we smoke or vape on property?
Yes - With live hives and lots of firewood around our property, we have a special smoking area outside. Our staff would be happy to show guests where it is.
How long do we have the room for?
Please refer to our Event Pricing guide for time frames for rentals.
What is your cancellation policy?
If the Event Host cancels the event or reservation within seventy (70) days of the Event Date, the Event Host shall forfeit the $5,000 Rental Deposit. Nini Sylvan Lake, LLC shall credit the $2,500 Damage/Security Deposit , and the Agreement will be terminated. If the Event Host cancels the event or reservation less than seventy (70) days prior to Event Date, the Event Host shall forfeit the $5,000 Rental Deposit, plus the 50% of the Rental Premium for Full Buyout or 50% of the Rental Premium plus 50% Minimum Food & Beverage for Partial Buyout. Nini Sylvan Lake, LLC shall credit the $2,500 Damage/Security Deposit. The Agreement will then be terminated at the discretion of Nini Sylvan Lake, LLC.
Can you make custom culinary options?
Each event has a completely customizable menu. You will work with our Event Coordinator and Executive Chef to design your menu for the event.
Do you have beverage packages?
All beverages are charged based on consumption. There are no beverage packages available, but we are happy to create a menu of custom beverage offerings as requested.
Can we come early to set up?
Yes - this must be arranged in advance and listed in the Event Contract.
What happens if our guest count changes?
You are welcome to have as few people or as many people (up to the room’s capacity) as you would like. The contracted Food Minimum, Rental Premium, and any additional contracted costs remain the same regardless of if the guest count goes down. If you increase your guest count, your food minimum will be adjusted at our discretion.
Do you require a deposit?
A 50% deposit of the Rental Premium is due the day you sign our Rental Contract.
Do you offer split checks?
We do not accommodate separate checks, although multiple forms of payment may be used and payment can be arranged in advance.
Do you hold dates?
Your date is not secured until we receive a signed Rental Contract and Deposit.